Join Us April 21, 2010 at ITA Headquarters for the
ITA Leadership Skills Workshop
9:00 am to 4:30 pm
(Please note an additional workshop will be scheduled for 4/22 should there be enough demand)
Brought to you by the ITA Manager's Training Committee:
If you are a team leader, supervisor or first-line manager, you will not want to miss this workshop. Straight from the pages of Measurable Management™, this workshop is designed to help you become a more effective leader. If you are responsible for getting things done through others, you will find this workshop enlightening.
LISTENING SKILLS
INFLUENCING BEHAVIOR
Find out the differences between a Pull-Style and Push-Style of leadership and the effectiveness of each.
DEALING WITH CONFLICT
Learn how to identify signs of conflict and turn a negative situation into a positive one.
PRACTICE MAKES PERFECT
Put some of your new learned skills to the test with fun group activities that will hone your leadership skills to perfection.
Click here to register.
You will learn about the attributes of a good team leader including the importance of listening skills.